MyLawyer360 is a free legal matching platform that connects users with vetted attorneys within 24 hours. While the service offers fast matching and zero client fees, it works best for straightforward legal issues. Complex cases and niche practice areas may require traditional legal representation instead.
What MyLawyer360 Actually Does
MyLawyer360 operates as a digital attorney matching service. You describe your legal problem through an online form, and the platform connects you with 3-5 lawyers who specialize in your issue.
The company doesn’t employ attorneys directly. Instead, it maintains a network of independent lawyers who pay referral fees to be listed on the platform. Think of it as a specialized directory with built-in communication tools.
The service launched to address a specific problem: most people don’t know how to find a qualified lawyer quickly. Traditional methods like Google searches, bar association directories, or personal referrals take time. MyLawyer360 compresses that process into a single day.
The platform covers standard legal areas, including family law, criminal defense, personal injury, employment disputes, and business formation. It serves clients across the United States, though attorney availability varies by state.
How MyLawyer360 Works: The Full Process
Submitting Your Legal Issue
You start by filling out an intake form on the MyLawyer360 website. The form asks for your legal issue type, location, case details, and contact preferences.
The questions are written in plain language. You don’t need legal knowledge to complete it. Most users finish the form in 5-10 minutes.
You’ll need to provide basic personal information, including your name, email, and phone number. The platform uses this data to match you with attorneys and send notifications when matches are ready.
Getting Matched With Attorneys
After you submit your information, MyLawyer360’s algorithm searches its attorney network. The system filters lawyers based on three criteria: practice area specialization, geographic location, and current case availability.
You typically receive 3-5 attorney matches within 12-24 hours. The platform sends match notifications via email and SMS.
Each attorney profile displays their education, bar admissions, years of experience, practice areas, client reviews, and case success examples. You can review all matched attorneys before contacting anyone.
Consultation and Hiring Process
Once you receive matches, you schedule free consultations directly through the platform. You can choose video calls, phone conversations, or secure messaging depending on the attorney’s availability.
During the consultation, you discuss your case details, potential strategies, timeline expectations, and fees. The attorney explains their approach and answers your questions.
If you decide to hire an attorney after the consultation, you work out payment terms directly with them. MyLawyer360 doesn’t handle payments or ongoing case management. The attorney-client relationship moves off the platform at that point.
MyLawyer360 Pricing: What You Actually Pay
The platform charges clients nothing. No subscription fees, no matching fees, no consultation fees. This is MyLawyer360’s core value proposition.
Attorneys pay to be on the platform through a referral model. They choose from three pricing tiers:
- Basic Plan: 25% referral fee after securing a client
- Premium Plan: Monthly listing fee plus 20% referral fee
- Enterprise Plan: Custom pricing for high-volume firms
This structure means attorneys only pay when they get business. However, these referral fees can influence attorney pricing.
After your free consultation, if you hire the attorney, you’ll discuss fees directly with them. Costs vary widely based on case type and complexity:
- Uncontested divorce: $1,500-$3,500
- Simple will preparation: $300-$1,000
- Criminal defense (misdemeanor): $2,500-$5,000
- Business formation: $1,000-$3,000
- Personal injury: Contingency fee (typically 33-40% of settlement)
Some attorneys offer flat-fee packages for routine matters. Others charge hourly rates ranging from $150 to $500, depending on experience and location.
Watch for additional costs beyond attorney fees: court filing fees, expert witness fees, document preparation charges, and administrative costs. Ask about these during your consultation.
Key Features That Matter
MyLawyer360 provides several tools designed to make the attorney search process easier.
Attorney profiles include verified information pulled from state bar databases. You can see disciplinary history, bar admission status, and practice area certifications. This transparency helps you make informed decisions.
The platform uses end-to-end encryption for all messages and document exchanges. Video consultations run through secure, HIPAA-compliant servers. Your legal information stays private between you and matched attorneys.
MyLawyer360 maintains a library of legal guides covering common issues. Articles explain tenant rights, employment law basics, small business formation, and estate planning fundamentals. The content is written for non-lawyers and updated quarterly.
The website works on desktop, tablet, and mobile browsers. The interface adapts to screen size automatically. A dedicated mobile app was mentioned for mid-2025 launch, though as of October 2025, it hasn’t been released yet.
You can save attorney profiles, schedule reminders for consultations, and track communication history through your account dashboard. These organizational tools help when comparing multiple attorneys.
Real User Experiences: What People Report
User feedback on MyLawyer360 appears on Google Reviews, Birdeye, and Avvo. The platform averages 4.6-4.8 stars across these sites, though the total number of reviews remains relatively small compared to established platforms.
Positive reviews consistently mention three benefits:
- Speed: Multiple users report receiving attorney matches within 8-16 hours of submitting their information. One employment law client in California connected with an attorney the same day and resolved a wrongful termination dispute within three weeks.
- Cost transparency: Users appreciate seeing attorney fees upfront during consultations. A Florida divorce client noted that being able to compare rates from multiple attorneys helped them find affordable representation.
- Simple process: First-time legal service users praise the straightforward intake form and clear attorney profiles. A Texas startup founder used the platform to handle business formation and trademark registration, calling the experience “faster than traditional law firms.”
- Negative feedback centers on these issues:
- Limited attorney options: Some users in rural areas report receiving only 1-2 attorney matches instead of the advertised 3-5. Geographic coverage gaps exist in smaller markets.
- Quality variation: Several reviews mention that not all matched attorneys responded promptly or seemed genuinely interested in smaller cases. Attorney engagement quality varies significantly.
- No platform support: If communication breaks down with a matched attorney, MyLawyer360 offers limited intervention. The platform acts as a connector, not a mediator for attorney-client disputes.
Response time data from reviews suggests:
- 70% of users get matches within 24 hours
- 20% wait 24-48 hours
- 10% experience delays beyond 48 hours
Where MyLawyer360 Falls Short
The platform works well for straightforward legal matters but has clear limitations.
- Geographic restrictions: Attorney availability depends heavily on your location. Major metropolitan areas have dozens of participating attorneys across multiple practice areas. Rural counties may have limited options, especially for specialized legal issues.
- Case complexity threshold: MyLawyer360 excels at connecting people with attorneys for common cases: uncontested divorces, simple wills, business formation, traffic violations, and basic contract review. Complex litigation, multi-party disputes, appeals, or cases requiring extensive discovery often exceed what the platform handles well.
- Attorney vetting depth: While the platform verifies bar membership and displays disciplinary history, it doesn’t conduct deep background checks or assess attorney competence beyond credentials. Two attorneys with similar credentials may deliver vastly different service quality.
- No ongoing oversight: Once you hire an attorney, MyLawyer360’s involvement ends. If problems arise during your case, you handle them directly with the attorney or through your state bar association. The platform doesn’t monitor case outcomes or intervene in disputes.
- Customer support gaps: The platform offers email support for technical issues, but doesn’t provide advice on attorney selection or case strategy. If you have questions about which matched attorney to choose, you’re on your own.
- Niche practice area coverage: Specialized areas like immigration law, intellectual property litigation, securities law, or international business law have fewer participating attorneys. You may not find qualified specialists for uncommon legal issues.
MyLawyer360 vs. Other Legal Platforms
Here’s how MyLawyer360 compares to established competitors:
| Feature | MyLawyer360 | LegalZoom | Rocket Lawyer | Avvo |
|---|---|---|---|---|
| Client Cost | Free | $0-$399/year | $0-$40/month | Free |
| Matching Speed | 12-24 hours | Immediate | Immediate | Varies |
| Attorney Vetting | Basic | Moderate | Moderate | Basic |
| DIY Legal Docs | No | Yes | Yes | Limited |
| Consultation | Free | Paid | Included w/plan | Varies |
| Case Management | No | Limited | Yes | No |
| Practice Areas | Broad | Broad | Broad | Very Broad |
| Best For | Quick matching | DIY + attorney | Ongoing needs | Research |
- LegalZoom focuses on document preparation with optional attorney consultations. It’s better if you want to handle simple legal tasks yourself (LLC formation, basic wills) with access to attorney advice when needed.
- Rocket Lawyer offers unlimited legal consultations and document review with paid subscriptions. It makes sense for small businesses or individuals who need frequent legal guidance throughout the year.
- Avvo provides a larger attorney directory with more detailed reviews and Q&A forums. It’s useful for researching attorneys and getting general legal information, but the attorney quality varies more widely.
MyLawyer360 sits between a pure directory (Avvo) and a comprehensive legal service (Rocket Lawyer). It works best when you know you need an attorney but don’t want to pay for ongoing subscription access or document preparation tools.
Who Should Use MyLawyer360 (And Who Shouldn’t)
MyLawyer360 works best for:
People facing common legal issues who need an attorney quickly. If you’re dealing with an uncontested divorce, simple estate planning, straightforward business formation, or a traffic violation, the platform connects you with qualified help fast.
Budget-conscious users who want to compare attorney options before committing. The free consultation model lets you evaluate multiple attorneys without spending money up front.
First-time legal service seekers who feel intimidated by the attorney search process. The guided intake form and clear attorney profiles reduce confusion and make it easier to take that first step.
Individuals in major metropolitan areas where attorney coverage is strong. Cities and surrounding suburbs typically have dozens of participating attorneys across multiple practice areas.
MyLawyer360 isn’t right for:
Complex litigation cases require extensive attorney-client collaboration over months or years. The platform doesn’t support ongoing case management or long-term attorney relationships well.
Highly specialized legal needs in niche practice areas. If you need an attorney with specific expertise (securities fraud defense, patent litigation, immigration appeals), you may not find qualified specialists through the platform.
People who need immediate legal help in emergencies. The 12-24 hour matching window doesn’t work for arrests, emergency custody hearings, or time-sensitive injunctions. Call a local attorney directly in true emergencies.
Individuals in rural areas with limited attorney availability. You may receive fewer than three matches, reducing your ability to compare options effectively.
Anyone requiring international legal services or multi-jurisdictional representation. The platform focuses on U.S.-based attorneys handling state-level legal matters.
Red Flags and Best Practices
When reviewing matched attorney profiles, watch for these warning signs:
Vague practice area descriptions. Good attorneys clearly state what they do. If a profile lists 10+ different practice areas, that attorney may lack deep expertise in any single area.
No verifiable case results or client testimonials. While you can’t expect detailed case outcomes, attorneys should provide some evidence of successful representation.
Disciplinary history on their state bar record. Check the attorney’s bar status independently through your state bar association website before scheduling a consultation.
Pressure to hire immediately. Quality attorneys explain their process and give you time to decide. Be cautious of anyone pushing for an immediate retainer agreement.
Best practices for using MyLawyer360:
- Be detailed in your intake form. The more specific information you provide about your legal issue, the better your attorney’s match will be. Include relevant dates, documents, and key facts.
- Schedule consultations with all matched attorneys. Don’t choose based on profiles alone. Talking with multiple attorneys helps you compare communication styles, strategies, and fees.
- Prepare questions before consultations. Ask about their experience with similar cases, their proposed approach, expected timeline, total cost estimates, and how they prefer to communicate with clients.
- Verify credentials independently. Look up each attorney on your state bar association website. Confirm their license is active and check for any disciplinary actions.
- Get fee agreements in writing. Before hiring any attorney, make sure you have a clear, written fee agreement that outlines what services are covered and what costs you’ll be responsible for.
- Trust your instincts. If something feels off during a consultation—the attorney seems disinterested, avoids answering questions directly, or makes unrealistic promises—move on to another match.
Final Verdict: Is MyLawyer360 Worth Using?
MyLawyer360 delivers on its core promise: fast, free attorney matching for common legal issues. The platform removes barriers that prevent many people from seeking legal help—cost, confusion, and time.
For straightforward legal matters in well-served geographic areas, it’s a useful tool. You’ll save time compared to traditional attorney search methods, and the free consultation model lets you compare options without financial risk.
However, the platform has real limitations. Attorney quality varies. Complex cases exceed what the service handles well. Customer support is minimal. Geographic coverage gaps exist.
Use MyLawyer360 when:
- You need an attorney for a common legal issue (divorce, will, business formation, criminal misdemeanor)
- You want to compare multiple attorneys before choosing
- You live in or near a major city
- You’re comfortable managing the attorney relationship independently
Look elsewhere when:
- Your case involves complex litigation or specialized legal expertise
- You need ongoing legal counsel over time
- You require immediate emergency legal help
- You’re in a rural area with limited attorney options
The platform won’t replace traditional legal services entirely, but it makes attorney access easier for many situations. Consider it one tool in your legal help toolkit, not the only option.
FAQs
Is MyLawyer360 a legitimate company?
Yes. MyLawyer360 operates as a legal marketing and referral service. It connects potential clients with independent attorneys who pay to be listed on the platform. The company doesn’t provide legal advice directly or employ attorneys. All matched attorneys are licensed and verified through state bar databases.
How does MyLawyer360 protect my personal information?
The platform uses end-to-end encryption for all messages and document exchanges. Video consultations run through secure servers. Your data is not sold to third parties outside the attorney matching process. However, once you hire an attorney, your information is subject to that attorney’s privacy practices, not MyLawyer360’s.
What happens if I’m not happy with the matched attorneys?
You can decline all matches and submit a new request with different information. If you don’t find a suitable representation through the platform, you’re free to search elsewhere. The platform doesn’t guarantee match quality or attorney performance.
Can I use MyLawyer360 for criminal cases?
Yes, the platform matches clients with criminal defense attorneys for misdemeanors and some felonies. However, if you’ve been arrested and need immediate representation, call a local criminal defense attorney directly rather than waiting for MyLawyer360’s matching process.
Does MyLawyer360 offer refunds if I’m unhappy with an attorney?
MyLawyer360 doesn’t handle payments, so there’s nothing to refund from the platform itself. If you pay an attorney and later have fee disputes, you’ll need to work that out directly with the attorney or through your state bar association’s fee dispute resolution process.
How many attorneys will I be matched with?
The platform aims to provide 3-5 attorney matches per request. However, this depends on your location and legal issue type. Rural areas or specialized practice areas may result in fewer matches. Some users report receiving only 1-2 attorney options.
Are the attorneys on MyLawyer360 better than other attorneys?
Not necessarily. The attorneys on MyLawyer360 are independent practitioners who choose to pay for a platform listing. Being listed doesn’t indicate superior skills or experience compared to attorneys not on the platform. Always evaluate individual attorney credentials, experience, and communication style regardless of where you find them.
What should I do if my matched attorney stops responding?
Contact MyLawyer360’s support team to report the issue. However, the platform has a limited ability to intervene once attorney matching is complete. If an attorney you’ve hired becomes unresponsive, contact your state bar association’s client assistance office for guidance on next steps.
